Frequently Asked Question

Am uploading contacts with an MS Excel file but the messages are not being sent

Last Updated 2 years ago

While uploading an MS Excel file either with formulated SMS data or contacts to send an SMS to, ensure that you save the file as Excel 97-2003 Workbook.

Also, ensure that the data in the file has no formatting. Data copied from different sources (as a table) into an MS Excel Sheet may contain data formatting: remove this formatting before saving the file.

Plus ensure that your STYLE  is Normal. By clicking HOME --> STYLES --> NORMAL

Help Topics

Please Wait!

Please wait... it will take a second!