Knowledgebase

Click on the category to browse FAQs.

• JBS Attendance (2)

  Frequently Asked Questions for the JBS Biometric Software

  1. The system is not indicating the correct number of managed users
  2. The system not responding, loosing registers or managed users and the communication tab is inactive.
• JBS for Schools (11)

  Frequently Asked Questions for the JBS System

  1. Can I change the JBS Interface color to school colors or my preferred look?
  2. Error occurring when exporting documents to MS Excel
  3. Fees balances are not correct
  4. How do I adjust term dates, in case terms begin on different dates from the normal?
  5. I have forgotten my password or my login credentials aren't going through.
• JBS SMS (2)

  Frequently Asked Questions for the JBS SMS Gateway

  1. Am uploading contacts with an MS Excel file but the messages are not being sent
  2. Clients not receiving SMS or the reset password.
• JREM for Real Estate (1)

  Frequently Asked Questions for JREM

  1. Is JREM an online or offline system?